Accessibility Statement for Flowers West Hampstead

Our Commitment to Accessibility

At Flowers West Hampstead, we believe that everyone deserves convenient access to beautiful flowers and exceptional service. Accessibility is central to our mission, and we take active steps to ensure that all West Hampstead customers can order Flowers West Hampstead online with ease. Whether you are browsing, selecting arrangements, or placing an order, we strive to make our website welcoming and user-friendly for all visitors, including those with disabilities.

WCAG 2.1 AA Compliance

Our website has been designed and developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These internationally recognized guidelines serve as a foundation for making web content more accessible, particularly for people with disabilities. By following these standards, we ensure enhanced readability, navigability, and operability across our site, allowing all customers to easily find and order the floral arrangements they need at Flowers West Hampstead.

Screen Reader Compatibility

Understanding the importance of screen readers for many of our visitors, Flowers West Hampstead optimises its website for compatibility with a variety of commonly used screen reader technologies. Key website elements—including product listings, ordering buttons, and navigation menus—feature proper labeling and alternative text. This means that customers using screen readers can seamlessly explore our offerings, discover details about each bouquet, and complete online flower orders in West Hampstead with confidence.

High Contrast and Readable Design

We prioritise visual accessibility through a high contrast design and clear, legible text throughout the Flowers West Hampstead website. We select font styles and colour palettes that enhance readability for individuals with visual impairments or colour vision deficiencies. Our images and call-to-action buttons are distinctly recognisable, supporting all users in finding the flowers they love and placing orders swiftly and without confusion.

Continuous Improvement and Testing

Our commitment to accessibility is ongoing. We regularly review and test the Flowers West Hampstead website using a range of assistive technologies and accessibility evaluation tools. This helps us identify areas for improvement and implement updates that benefit the entire West Hampstead community. We welcome constructive feedback and strive to evolve our website features and design in ways that best support every customer’s needs.

Contact Us for Accessibility Support

If you encounter any accessibility barriers or difficulties when using the Flowers West Hampstead website, please reach out to us for assistance. Your experience matters greatly, and we are dedicated to addressing your concerns promptly and thoughtfully. Our team can provide additional information, process orders over alternative channels, or take action to resolve accessibility issues as quickly as possible. We value your feedback, as it guides our journey towards creating an even more accessible and inclusive online flower ordering experience for all of West Hampstead.